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한금선 ( Han Kuem-Sun ) - 고려대학교 간호대학
최미영 ( Choi Mi-Young ) - 백석문화대학교 간호학과
이은미 ( Lee Eun-Mi ) - 동서대학교 간호학과
임희수 ( Lim Hee-Su ) - 수원여자대학교 간호보건학부 간호과
박영희 ( Park Young-Hee ) - 극동대학교 간호학과
양윤경 ( Yang Yun-Kyung ) - 고려대학교 간호대학
차선경 ( Cha Sun-Kyung ) - 선문대학교 간호학과
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Abstract
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Purpose: The purpose of this study was to evaluate the effects of the Job Stress Management Program (JSMP) combined with communication skills training for health care professionals.
Methods: The study design was a nonequivalent control group pre- post test design. Study participants were 42 health care professionals in the experimental group and 38 in the control group. Eight sessions of JSMP were provided over 6 weeks, through on-line and off-line education. Data were analyzed using x2-test, t-test with the SAS 9.2 program.
Results: There were statistically significant differences in job satisfaction, emotional labor, symptoms of stress, interpersonal stress, and type of communication between the experimental group and the control group.
Conclusion: The results of this study indicate that the JSMP based on communication skills training developed in this study has positive, effects on job stress and communication.
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KeyWords
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의료인, 직무 스트레스 관리 프로그램, 소통능력 증진
Nurses, Physicians, Job stress, Communication
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원문 및 링크아웃 정보
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등재저널 정보
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